Asheville Residents Advised to Boil Water After Hurricane Helene Causes Contamination Risks

Asheville Issues Boil Water Notice Following Hurricane Helene

As Asheville residents recover from the recent impact of Hurricane Helene, city officials have issued an important Boil Water Notice. Here’s what you need to know to keep yourself and your family safe during this time of uncertainty.

Why the Notice?

Sadly, Hurricane Helene caused extensive damage to Asheville’s water system, resulting in a significant risk of contamination. This means that the water you normally drink and use for cooking may not be treated, and could pose potential health risks if consumed unboiled. Your health is our top priority, and being aware of these issues is essential.

Recommendations for Residents

To ensure your safety, here are some clear recommendations:

  • Bottled Water: If you can get your hands on it, using bottled water for drinking and cooking is the best choice right now.
  • Boiling Tap Water: If bottled water is not available, you should boil tap water vigorously for at least one minute before using it for drinking, cooking, or even brushing your teeth. Don’t forget to let it cool down before enjoying a sip!

Misconceptions about Other Water Uses

While we want everyone to be careful, not all water uses from the tap pose a risk. Here’s a breakdown:

  • Bathing and Washing: Tap water is generally safe for bathing. However, if you or someone you’re caring for is immunocompromised, has chronic illnesses, or has any open wounds or recent surgical incisions, it is advisable to use water that has been boiled and cooled. This is critical to avoid any risks of infection or irritation.
  • Dishwashing: When washing your dishes, you can use hot, soapy water. Make sure to rinse them with boiled or bottled water to keep everything nice and clean.
  • Handwashing: It’s okay to wash your hands with tap water unless you’re preparing food right afterward, in which case, boiled or bottled water is the way to go.
  • Laundry: Using tap water for laundry is safe, so go ahead and get that done without worry!

When Will the Notice Be Lifted?

The city will lift the Boil Water Notice once the water is confirmed safe to drink again. So, keep an eye peeled for announcements in the coming days!

Stay Informed

For ongoing updates and to find answers to frequently asked questions, community members are encouraged to visit ashevillenc.gov/helene/water-services-recovery. If you’re puzzled or need more information, don’t hesitate to reach out to the City of Asheville Water Resources Department at (828) 251-1122.

Health Precautions

It’s crucial to remember that the Water Resources Department is not able to provide medical advice, so if you have concerns related specifically to your health or the health of a loved one, it’s advisable to contact your healthcare provider for guidance.

As we navigate this situation together as a community, let’s make sure to look out for each other. Staying informed and taking necessary precautions can help reduce health risks for you and your family during this challenging time.


Author: HERE Asheville

HERE Asheville

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