Swannanoa, N.C., is a small town that has recently faced immense challenges due to severe weather conditions. With many residents still reeling from the aftermath, the stories of those affected are starting to radiate through the community like rays of hope amid the storm. One of those stories belongs to Shalana Jordan, who is desperately seeking news about her parents, Nola and Robert Ramsuer, after losing contact with them following a major power outage on Friday, September 27th.
“I last spoke with them at 7:30 in the morning,” Shalana recounted with a tremor in her voice. “My mom said, ‘Oh, the power went out again. It’s raining a lot, but we’re OK.’” Little did she know that would be their last interaction. “Since then, I’ve called and texted multiple times a day. It’s not like them to not respond,” she added, her worry escalating with each day that passes without contact.
Determined to reconnect, Shalana is making arrangements to travel to Swannanoa this weekend, hoping to find answers. Her parents’ names are prominently displayed on a whiteboard outside the First Baptist Church, a makeshift community center that has turned into a hub for donations and support for those impacted.
As the community comes together, the church has become the center of a healing process, helping to connect family members separated by the crisis. It’s a place filled with compassion and concern, where local residents gather to share their fears and lend support.
Tragically, while some individuals listed have been located, the Ramsuers continue to be unaccounted for. Shalana’s parents lived in trailer No. 15 at the Avery Wood Trailer Park, which sits perilously close to the Swannanoa River. Reports indicate that many trailers in the area have been displaced, with entire homes displaced from their foundations. Shalana mentioned, “Their trailer was strapped down, but it had silt, mud, and tossed furniture everywhere.” Her hope remains steady that they are safe somewhere, possibly in a shelter, unable to reach out.
As days drag on, Shalana expresses growing frustration with the lack of information coming from local officials. “I’ve filled out forms with the Red Cross and the County Register of Deeds, but I’ve heard nothing back. If they’re not with us anymore, no one seems to have a clear direction on how we can begin to identify them,” she lamented. The stark reality is hard to swallow, as many families grapple not only with the possibility of loss but with the labyrinth of bureaucracy that accompanies such tragedies.
Swannanoa Fire Chief Anthony Penland, who has been a lifelong resident and has deep ties to the community, is bearing the emotional weight of these trying times. “I understand the devastation,” he shared, as he fought back tears. “This community is my home.” Chief Penland has been actively involved, coordinating with search teams and community members to ensure everyone is taken care of. The situation is daunting as he has confirmed that the funeral home nearby is preparing to receive bodies likely to be recovered in the coming days, a stark reminder of the reality they all face.
With potential federal assistance looming, Chief Penland has a plea for outside communities: “Don’t forget us,” he urges. “We are just as important,” highlighting the invisible burden carried by smaller towns often overshadowed by larger cities like Asheville. His heart aches for the families that have lost homes, as he knows rebuilding the community will require millions, a heavy load for a little town after such destruction.
As Shalana continues to wait for news about her parents, she finds comfort in knowing that they were well-loved and known in the community. “My mom is so sweet and helpful; she would bend over backward for anyone. My dad is a decorated Vietnam veteran,” she shared, tears streaming down her face. With each passing hour, her resilience shines through as she holds on to hope that her family will be found safe and sound.
In these challenging times, the heart of Swannanoa beats stronger than ever as its residents rally together, supporting each other with pure resilience and kindness. In the face of uncertainty, they remind us all of the power of community.
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